2017 Doormat Carpets Chicken Print Mats Floor Kitchen Bathroom Rugs 40X60or50x80cm
1.usually it will cost about 1 month to your country sent by China post air mail, but in hot sale seasons (during some special days) it may cost about 2 month. If you can not wait that long please dont place the order. We also hope you will get the goods as soon as possible but we can not control the speed of transport, thank you very much for your understanding.
2.For the low shipping fee, it has somewhat risky during shipping Suppoose by CPAM (China post air mail). If you worry about losing parcel by CPAM, EMS or other couriers is suggested.
1. All of products we offer have high quality and lowest price and you can make mix order without the minimum of quantity(MOQ);
2. Fast and Safe shipping EMS(5~10days),UPS,DHL,etc(4~8days) ;
3. We`ll prepare your goods immediately after receive your payment and give you a tracking number after we send out your goods;we will usually send te goods out to you within 48 hours after you leave your payment;the package will be showed on EMS system in about 1-2 days;
4. Any question please contact us in the first time. we`ll reply as soon as possible;
5. Please track your goods timely after we send out them;
6. Please make an affirmance in time after you receive your goods; if you are satisfied with our service please give us a positive feedback. It will be great support to our job;
7. We will ship to the default address on if you do not inform us,and a phone number is important when you leave your address.
8. We are not responsible for any accidents ,delays or other issues that are the responsibility of the shipping service.
9. The buyer are responsible for any tax and/or duty charged by their country. And the goods will be Marked as “gift” or “sample” for your easy customs clearance and less charge.
10. The buyer are responsible for any insurance you think necessary.
If you want to exchange the items received, you must contact us within 7 days of the receipt of your order. And you should pay the additional shipping fees incurred and the items returned should be kept in their original status.
Since your feedback is very important to our business`s development, we sincerely invite you to leave positive feedback for us if you are satisfied with our product and service. Thank you.
If the item is defective, please notify us within 3 days of delivery.
All items must be returned in their original condition, in order to qualify for a refund or exchange of goods.
Please contact us before leaving any negative or neutral feedback. We will work with you to solve any problems
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 2-5 day processing time.
||*Estimated Shipping Time
||10-20 Business days
||10-20 Business days
|Australia, New Zealand
||10-30 Business days
|Central & South America
||15-30 Business days
||10-20 Business days
||15-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of cheepchickenstore (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of cheepchickenstore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.